5
5 Boundary St, Cooktown QLD 4895, Australia
Cooktown, Queensland 4895
(07) 4069 5933

Worst service, I have ever got

Hugely helpful! Broke down just up the road and walked to the workshop. They came out to our Ute, diagnosed and fixed the problem efficiently. Very happy!

Tracey and Marty were absolutely phenomenal. As a traveler passing through with car issues I was nervous about where to go in town, but Tracey made me feel welcome straight away and Marty was more than welcome to talk me through the issues and outline the options. I highly recommend them.

Don't use this repairer.No competent staff. Don't trust a word they say.After 4 days waiting they said they had the parts to service our Motorhome but when we went to pick up they said the filters hadn't arrived and still charged $220 for changing the oil.Dont believe the office lady,every word is a lie.I wouldn't trust them to screw a cap on a tube of tooth paste.

Very poor service. Was told to take the vehicle in at 7am and they would work on it straight away. They didn't start on it until after 2pm. Didn't do what I asked them to do in the repair. Closing time front wheels where still off the vehicle had to call mechanic back. Found other issues apparently which if they had of worked at the vehicle at the time agreed we might have had a resolution. Vehicle in same shape as when it went in. $158 later. So in 10 hours they did 1.5 hours work on my vehicle and didn't achieve anything. They have no respect for customers and their time or what work was requested regardless of their personal opinion. Simple fact they run out of time for the day tried to rush the job and didn't have time to do the repairs requested. We do not recommend using these guys for any mechanical work. I'm sure they will have a range of excuses. We run a magazine and travel all over the country. We would be glad to do a further review on them to our 30,000 readers.

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Cooktown Auto Repairs — Car Repair in Cooktown

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Cooktown Auto Repairs

Car Repair at 5 Boundary St, Cooktown QLD 4895, Australia. Here you will find detailed information about Cooktown Auto Repairs: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:00 AM – 5:00 PM
  • Tuesday
    7:00 AM – 5:00 PM
  • Wednesday
    7:00 AM – 5:00 PM
  • Thursday
    7:00 AM – 5:00 PM
  • Friday
    7:00 AM – 5:00 PM
  • Saturday
    7:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
Queensland
Address:
5 Boundary St, Cooktown QLD 4895, Australia.
City:
Cooktown
Postcode:
4895

About Cooktown Auto Repairs

Cooktown Auto Repairs is an Australian Car Repair based in Cooktown, Queensland. Cooktown Auto Repairs is located at 5 Boundary St, Cooktown QLD 4895, Australia.


Please contact with Cooktown Auto Repairs using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Cooktown Auto Repairs opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Cooktown Auto Repairs

  • Gaurav Sharma
    Added 2018-08-01
    Worst service, I have ever got
  • Monica Bowman-Wass
    Added 2018-01-23
    Hugely helpful! Broke down just up the road and walked to the workshop. They came out to our Ute, diagnosed and fixed the problem efficiently. Very happy!
  • reidy46
    Added 2017-09-28
    Tracey and Marty were absolutely phenomenal. As a traveler passing through with car issues I was nervous about where to go in town, but Tracey made me feel welcome straight away and Marty was more than welcome to talk me through the issues and outline the options. I highly recommend them.
  • tony hawke
    Added 2017-07-14
    Don't use this repairer.No competent staff. Don't trust a word they say.After 4 days waiting they said they had the parts to service our Motorhome but when we went to pick up they said the filters hadn't arrived and still charged $220 for changing the oil.Dont believe the office lady,every word is a lie.I wouldn't trust them to screw a cap on a tube of tooth paste.
  • Jesse Farr
    Added 2016-11-24
    Very poor service. Was told to take the vehicle in at 7am and they would work on it straight away. They didn't start on it until after 2pm. Didn't do what I asked them to do in the repair. Closing time front wheels where still off the vehicle had to call mechanic back. Found other issues apparently which if they had of worked at the vehicle at the time agreed we might have had a resolution. Vehicle in same shape as when it went in. $158 later. So in 10 hours they did 1.5 hours work on my vehicle and didn't achieve anything. They have no respect for customers and their time or what work was requested regardless of their personal opinion. Simple fact they run out of time for the day tried to rush the job and didn't have time to do the repairs requested. We do not recommend using these guys for any mechanical work. I'm sure they will have a range of excuses. We run a magazine and travel all over the country. We would be glad to do a further review on them to our 30,000 readers.
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